Alex is Sprintlaw’s co-founder and principal lawyer. Alex previously worked at a top-tier firm as a lawyer specialising in technology and media contracts, and founded a digital agency which he sold in 2015.
If you run a team in the UK, chances are you’ve seen “annual leave” and “holiday” used interchangeably. That’s fine in everyday language - but from a legal and payroll perspective, precise terms matter.
Get your approach right and you’ll boost morale, reduce admin headaches and stay compliant. Get it wrong and you risk underpayments, disputes and potential claims.
In this guide, we break down what “annual leave vs holiday” really means for UK employers, how much leave you must provide, how to calculate holiday pay, and your rights to approve (or refuse) requests. We’ll also cover bank holidays, seasonal shutdowns and carry‑over - plus the key contracts and policies that keep everything running smoothly.
What Do “Annual Leave” And “Holiday” Mean Under UK Law?
In UK employment law, “paid holiday” and “annual leave” refer to the same statutory right: paid time off under the Working Time Regulations 1998 (WTR). Colloquially, “holiday” is just the everyday term most people use. Legally, you’ll also see “statutory annual leave” used to describe the minimum entitlement all workers must get.
Key points to keep in mind:
- “Annual leave” is the legal entitlement to paid time off under the WTR. “Holiday” is the common term used in contracts, policies and conversations - they mean the same thing in practice.
- “Statutory annual leave” is the minimum you must provide. You can offer more as a contractual benefit.
- Holiday is separate from other types of time off (e.g. sickness absence, parental leave, or unpaid leave), which have their own rules.
Employers should use clear, consistent language across contracts and handbooks so managers and staff know exactly what’s included, how to book time off and how pay is calculated.
Statutory Entitlement And Holiday Pay
Entitlement Basics
The legal minimum is 5.6 weeks of paid holiday each leave year. For someone working five days a week, that’s 28 days. You can include (or exclude) bank holidays within this figure - it’s up to you, provided the total meets at least 5.6 weeks.
Other essentials:
- Workers vs employees: Most “workers” (not only employees) qualify for paid holiday.
- Accrual: Holiday usually accrues during the leave year, and during some periods of absence (e.g. statutory maternity leave and certain sickness absence).
- No “buy out”: You cannot replace statutory holiday with cash while someone is employed (except when paying for untaken statutory leave on termination).
The WTR sit alongside the Employment Rights Act 1996 and anti‑discrimination protections under the Equality Act 2010. Together, they create a framework of minimum rights you must meet. If you’re new to this area, it’s worth revisiting your obligations under the Working Time Regulations including hours limits, rest breaks and night work.
Part‑Time, Irregular Hours And Part‑Year Workers
Holiday entitlement is pro‑rated for part‑time staff based on their working pattern. If an employee works three days per week, the minimum is 3 days × 5.6 = 16.8 days per year. For shift‑based patterns, calculate entitlement based on the average working week.
For irregular‑hours and part‑year workers, reforms effective in 2024 re‑introduced a statutory accrual approach that aligns with the commonly used 12.07% method in many scenarios. In short:
- Holiday accrues in proportion to hours worked during the leave year (often expressed as 12.07% of hours for irregular patterns).
- There are specific rules for how and when you can use “rolled‑up” holiday pay (paying an uplift with wages rather than when leave is taken) - only permissible for irregular‑hours and part‑year workers and subject to strict conditions, including itemisation on payslips.
Because these categories can be nuanced, make sure your payroll set‑up reflects the correct accrual method and that your contracts describe the worker’s status and entitlements clearly.
Holiday Pay: What Counts As “Normal Remuneration”?
“Holiday pay” must reflect a worker’s “normal remuneration”. This usually includes basic pay plus regular elements the worker would normally earn when working, such as:
- Regular overtime (including guaranteed and, in many cases, non‑guaranteed overtime that is regularly worked)
- Contractually required commission that forms part of normal pay
- Regular allowances intrinsically linked to the job (e.g. certain travel or on‑call allowances)
For staff with variable pay, you typically calculate an average over a reference period (for many workers this is 52 paid weeks). Where in doubt, err on the side of a fair average that mirrors what the person would normally have earned if they were working.
Why this matters: Underpaying holiday (for example by excluding regular commission or overtime without justification) is a common source of grievances and back‑pay claims. Building the right formula into your Employment Contract and payroll processes from day one helps you stay compliant and avoid disputes.
Approving, Refusing Or Setting Leave: What Are Your Rights?
You control when leave can be taken, provided you act reasonably and follow the notice rules. Under the WTR:
- Employees should give notice of at least twice the length of the leave requested (e.g. four days’ notice for two days’ leave), unless your contract sets a different process.
- You can refuse a request by giving counter‑notice equal to the length of the leave (and ideally with clear business reasons).
- You can require workers to take leave at certain times (for example during a quiet period or shutdown) if you give adequate notice.
It’s completely lawful to say “no” to a request that clashes with operational needs, provided you’re consistent and non‑discriminatory. If you anticipate pinch‑points (summer holidays, December), set expectations early and use a fair system to allocate popular periods.
For a deeper dive on employer discretion, it’s worth reading about when you can refuse annual leave and the rules around dictating holidays in your business.
Practical tips for approvals:
- Have a clear, written process for making requests (system, notice, approvals) and stick to it.
- Specify blackout dates if truly necessary - and only where justified.
- Coordinate across teams so you don’t end up with too many key people off at once.
- Record decisions and reasons if you refuse a request, in case you need to justify it later.
Remember equality law: Make sure your decisions don’t indirectly disadvantage particular groups (e.g. penalising school‑holiday requests could affect carers). Apply rules consistently and consider reasonable adjustments where appropriate.
Bank Holidays, Shut‑Downs And Carry‑Over: Employer FAQs
Do We Have To Give Bank Holidays Off?
There’s no general right to have bank holidays off with pay. You can:
- Count bank holidays towards the 5.6 weeks; or
- Offer additional paid days on top of statutory leave; or
- Require work on bank holidays with time off in lieu or enhanced pay if you choose to offer it contractually.
What matters is what you’ve promised contractually and that every full‑time worker receives at least 5.6 weeks total. If your contracts say “28 days including bank holidays”, staff may need to save some leave to cover those days. If they say “20 days plus bank holidays”, that’s typically 20 contractual days plus the usual 8 bank holidays. For clarity on wording, see how “inclusive of bank holidays” operates in an employment contract.
Can We Close The Business And Require Leave To Be Taken?
Yes. You can designate shutdown periods (e.g. between Christmas and New Year) and require employees to take annual leave then, provided you give appropriate notice and your contracts and policies explain how it works. Communicate these dates early each year.
What About Carry‑Over?
The default position is that statutory leave should be taken in the leave year. However, you must allow carry‑over in certain situations, including:
- When a worker couldn’t take leave due to statutory leave (e.g. maternity/adoption/paternity/shared parental leave)
- When a worker was on sick leave and couldn’t use all their statutory entitlement
Your contracts can also allow limited voluntary carry‑over of contractual leave (anything above the 5.6‑week minimum). Make sure your policy sets caps and deadlines for using carried‑over days to avoid large accruals building up.
What Happens On Termination?
When employment ends, you must pay for untaken accrued statutory holiday. Conversely, if someone has taken more leave than they’ve accrued by the termination date, you can usually deduct the excess from final pay if your contracts expressly allow it (check your wage deduction clause covers over‑taken holiday).
What If We’re Short‑Staffed - Can We Ask People To Work Instead?
You can refuse leave requests that would cause serious operational issues, so long as you follow the notice rules and apply decisions consistently. Consider alternatives such as time off in lieu for peak periods, seasonal hiring, or limiting the number of concurrent holidays per team.
How Do We Handle Last‑Minute Requests Or Emergencies?
Annual leave is usually planned. For emergencies, signpost other options where appropriate - such as time off for dependants or compassionate leave - within a clear policy. Having a short, practical section in your handbook that distinguishes annual leave from emergency time off (and how each is handled) will save your managers a lot of case‑by‑case confusion.
Contracts, Policies And Systems: Get Your House In Order
Clear paperwork is the difference between smooth scheduling and constant disputes. Build your rules into contracts, a well‑structured handbook and day‑to‑day processes.
Employment Contracts
Your Employment Contract should cover at least:
- Total annual leave entitlement (and whether this is expressed in days or weeks)
- Whether entitlement is “inclusive of” or “plus” bank holidays
- Accrual rules (including pro‑rata for part‑time and specifics for irregular‑hours or part‑year workers)
- How to request leave, notice required, blackout periods and any shutdowns
- Whether carry‑over is allowed and on what terms
- Holiday pay methodology (including variable pay/averaging where relevant)
- Right to deduct over‑taken holiday on termination (and the mechanism for calculation)
Keep the contract language simple, consistent with your policies and aligned to payroll capabilities. If you operate across different working patterns, consider tailored schedules that define entitlements and accrual logic for each category.
Staff Handbook And Policies
A practical holiday policy in your Staff Handbook should explain the “how” for managers and staff:
- How to book leave, typical approval timeframes and who signs off
- Blackout and peak‑season rules, and the fair allocation method you use
- Whether carry‑over is permitted (and limits) and how bank holidays are treated
- How you handle partial‑day leave and minimum booking units
- What evidence you can request for holiday pay calculations (e.g. overtime/commission records)
- Interaction with other policies (sickness, family leave, overtime, remote work)
Policies aren’t just red tape - they take heat out of tricky conversations and keep decisions consistent across teams and sites.
Systems And Training
Good systems reduce errors and make compliance easier:
- Use a single source of truth for entitlement, accrual and balances (HRIS/payroll)
- Automate averaging calculations for variable pay where possible
- Train managers on notice rules, how to lawfully refuse or set leave, and how to avoid discrimination risks
- Review templates and workflows annually before peak holiday season
If you’re tightening up processes, consider a quick audit against the Working Time Regulations and align your approvals with your business’s staffing model (e.g. rota‑based vs project‑based teams).
How “Annual Leave vs Holiday” Plays Out In Practice
You’ll often see both terms used in documents and day‑to‑day discussions. The safest approach is to pick one core term for legal definitions (e.g. “Annual Leave”) and then note that “holiday” is used interchangeably throughout your policy. That way, there’s no scope for an argument that “holiday” means something different from “annual leave”.
Also be explicit about bank holidays: state whether your entitlements are “inclusive of” or “in addition to” bank holidays and how part‑time staff are treated when a bank holiday falls on a non‑working day. Consistency here avoids one of the most common sources of grievance. If you need a refresher on wording and pitfalls, revisit the guidance on inclusive of bank holidays.
When To Get Tailored Advice
Some scenarios benefit from specific legal input - for example:
- Atypical working patterns (term‑time only, seasonal teams, annualised hours)
- High levels of variable pay (commission, overtime, allowances) and how to average holiday pay
- Implementing rolled‑up holiday pay for irregular‑hours or part‑year workers
- Introducing or enforcing shutdowns, or changing how bank holidays are handled
It’s far easier to design the right framework upfront than to fix underpayments later. If this feels like a lot, don’t stress - one well‑drafted contract and a clear policy will do most of the heavy lifting.
Key Takeaways
- “Annual leave” and “holiday” refer to the same statutory right under the Working Time Regulations 1998. Use clear, consistent language across your documents so everyone knows the rules.
- The legal minimum is 5.6 weeks’ paid holiday per leave year (28 days for a five‑day worker). Part‑time and irregular‑hours workers get a pro‑rated entitlement, with 2024 reforms shaping accrual and when rolled‑up pay can be used.
- Holiday pay must reflect normal remuneration, which usually includes regular overtime, commission and job‑linked allowances - build the correct method into your payroll and Employment Contract.
- You can approve, refuse or require leave at set times if you follow the notice rules and act fairly. Read up on when you can refuse leave and how to lawfully dictate holidays.
- Bank holidays don’t have to be extra - it’s your choice to include them within the 5.6 weeks or add them on top. Make the position explicit; see common pitfalls around being inclusive of bank holidays.
- Have a practical holiday policy in your Staff Handbook and align your approvals with the Working Time Regulations. Signpost alternatives (e.g. unpaid leave) for emergencies.
If you’d like help reviewing your contracts and holiday policy - or sense you may have historic risk around holiday pay - our team can step in quickly. You can reach us on 08081347754 or team@sprintlaw.co.uk for a free, no‑obligations chat.


