Alex is Sprintlaw’s co-founder and principal lawyer. Alex previously worked at a top-tier firm as a lawyer specialising in technology and media contracts, and founded a digital agency which he sold in 2015.
Conflicts of interest pop up in business more often than you’d expect. A director’s relative pitching for a contract, an employee running a side hustle that competes with you, or a supplier offering lavish hospitality right before a tender decision - none of these are unusual.
So, is a conflict of interest illegal in the UK? The short answer is: a conflict itself isn’t automatically illegal - but failing to handle it properly can lead to breaches of directors’ duties, employment contracts, anti-bribery law, and serious reputational harm.
In this guide, we’ll explain what counts as a conflict of interest in a business setting, when it crosses legal lines, and the practical steps you can take to manage conflicts fairly and lawfully from day one.
What Counts As A Conflict Of Interest For A Business?
A conflict of interest arises when someone’s personal interests (financial, relational, or otherwise) could improperly influence - or appear to influence - their decisions for your business. It’s not limited to money. Perception matters.
Common Small Business Scenarios
- A director owns shares in, or has a close relationship with, a supplier bidding for your work.
- A manager hires a family member without declaring the relationship or stepping back from the decision.
- An employee runs a side business that competes with your products or poaches your clients.
- A team member accepts expensive gifts or hospitality from a vendor during a live procurement process.
- A consultant is paid success fees by both you and a third party in the same transaction.
These situations don’t automatically mean wrongdoing. The legal risk arises when the person with a conflict doesn’t disclose it, participates in the decision, benefits improperly, or breaches a duty owed to the company.
Actual, Potential And Perceived Conflicts
- Actual - the person is directly influenced by a personal interest when making a decision.
- Potential - a personal interest could arise in future and affect a decision.
- Perceived - it looks to a reasonable observer like a personal interest could influence a decision, even if it doesn’t.
In practice, you should manage all three. Perceived conflicts can damage trust with customers, investors and regulators just as much as actual conflicts.
Is Conflict Of Interest Illegal In The UK?
Having a conflict isn’t illegal by itself. The law focuses on how the conflict is handled. For small companies, the main legal touchpoints are:
Companies Act 2006 - Directors’ Duties
Company directors must act to promote the success of the company (s172), avoid situations where they have, or could have, a conflict of interest (s175), and declare the nature and extent of any interest in a proposed or existing transaction (s177 and s182). Breaches can lead to personal liability, repayment of profits (account of profits), transactions being set aside, and disqualification.
Bribery Act 2010 - Gifts, Hospitality And Kickbacks
Offering, requesting or accepting bribes is a criminal offence. Businesses can also commit the “failure to prevent bribery” offence if they lack adequate procedures. Lavish gifts or hospitality connected to a decision can become a bribery risk - especially in tenders. Clear policies and approvals are essential.
Employment And Contract Law - Fidelity And Confidentiality
Employees owe implied duties of fidelity and confidentiality. Undeclared side businesses that compete with you, diverting opportunities, or using your confidential information for personal gain may breach those duties and an Employment Contract.
Sector-Specific And Charity Rules
Some sectors have stricter rules (for example, financial services under the FCA’s SMCR) and charity trustees must follow Charity Commission guidance on conflicts. If you operate in a regulated sector, you’ll need enhanced controls and documentation.
Bottom line: a conflict becomes legally risky when it’s not disclosed or managed, leading to breaches of duty, bribery risks or contract violations. Good governance and simple, well-drafted policies go a long way to keep you on the right side of the law.
Directors: Legal Duties And How To Manage Conflicts Properly
For small companies, most legal exposure sits with directors. Even if you’re a founder wearing multiple hats, the director’s hat carries specific statutory duties.
What The Law Requires From Directors
- Disclose interests in proposed or existing transactions with the company, to the other directors.
- Avoid conflict situations - for example, taking “corporate opportunities” for yourself without proper authorisation.
- Abstain from decisions where you’re interested, unless properly authorised under the company’s constitution.
- Keep records - accurate board minutes, registers of interests, and written approvals.
Approvals And Your Constitution
Check what your constitution (your Articles of Association) says about conflicts - many allow the board to authorise a conflict if the interested director doesn’t count towards quorum and abstains from voting. If your articles are silent or unclear, it’s sensible to update them and set a clear process. If you’re unsure whether a scenario breaches your constitution, get advice early to avoid an inadvertent breach.
Shareholders’ Expectations
Your investors may want additional guardrails beyond the Companies Act - for example, listing “related party transactions” as reserved matters requiring investor consent in a Shareholders Agreement. This can reduce disputes by agreeing the process upfront.
Remuneration And Related Party Contracts
Paying directors or entities they control is common (e.g. consultancy or IP licensing). To keep it clean:
- Document the arrangement in a clear Directors Service Agreement or service contract on arm’s length terms.
- Declare the interest and follow board approval processes.
- Minute decisions properly and review terms periodically.
This reduces the risk that a transaction is challenged later as unfair or not in the company’s best interests.
Employees And Contractors: Conflicts, Side Work And Gifts
While statutory directors’ duties are specific, employees and contractors can create similar risks if conflicts aren’t handled well.
Side Businesses And Competing Work
Employees can often run side projects, but there are boundaries. Undeclared conflicts, competing work during your hours, using your assets or confidential information, or soliciting your clients can breach contract and duties of fidelity. Make expectations clear in your Workplace Policy and job contracts, including rules on secondary employment, confidentiality and restrictive covenants (for post-termination).
Gifts, Hospitality And Procurement
Small gifts may be fine, but lavish hospitality or benefits timed around tenders can cross the line and trigger Bribery Act risks. Set thresholds, require pre-approvals, and keep a gifts and hospitality register. A simple Conflict of Interest Policy with examples and a register template keeps everyone on the same page.
Nepotism And Recruitment
Hiring relatives isn’t illegal, but a fair and transparent process matters. Require disclosure, remove the related manager from decision-making, and have independent checks. The same applies to promotions and procurement decisions.
Whistleblowing And Speaking Up
Encourage staff to report concerns early. A practical Whistleblower Policy that protects reporters, sets out channels, and explains what happens next helps you uncover issues before they escalate.
How To Manage And Document Conflicts (Without Slowing Your Business Down)
Good governance doesn’t have to be heavy. The aim is simple, repeatable steps that everyone understands. Here’s a practical framework you can implement quickly.
1) Write Down The Rules
- Adopt a short Conflict of Interest Policy covering what a conflict is, how to declare it, and what happens next (abstentions, approvals, record-keeping).
- Include the policy in your Staff Handbook and onboarding, alongside gifts and hospitality, bribery, and confidentiality rules.
- Set sector-appropriate thresholds for gifts/hospitality and require prior approval for higher-risk scenarios (like active tenders).
2) Make Declarations Routine
- Annual declarations by directors and key staff (covering shareholdings, close relationships, external roles, major clients).
- Event-based declarations when a conflict arises (e.g. a family member bids for work).
- Keep a central register of interests and a gifts/hospitality log - simple spreadsheets can work if maintained.
3) Use Clear Approvals And Abstentions
- Interested directors do not count for quorum and don’t vote on the conflicted matter (unless your constitution permits and the board has properly authorised the conflict).
- Where appropriate, get shareholder consent for related party transactions, particularly if required by your Shareholders Agreement.
- Document all decisions in board minutes: the conflict, who declared, what information was considered, and why the decision is in the company’s best interests.
4) Tighten Your Contracts
- Make sure director roles and remuneration are properly documented in a Directors Service Agreement (scope, decision-making limits, disclosure duties).
- Set expectations with employees in your Employment Contract (secondary employment, confidentiality, IP ownership, conflicts and gifts).
- Align your Articles of Association with your processes for conflict disclosures and authorisations; if needed, consider an Articles of Association Review to modernise your rules.
5) Train, Remind And Refresh
- Short onboarding training (15–30 minutes) on conflicts, gifts and bribery - with role-based examples.
- Reminders before big procurement cycles or fundraising.
- Annual policy refresh and a quick check that registers and board templates are being used.
6) Build In Proportionality
Not every coffee is a conflict. Use thresholds and risk-based judgement to keep the process lightweight. Reserve extra scrutiny for high-value contracts, sensitive negotiations and senior decision-makers.
Handling Breaches: Investigations, Remedies And When To Escalate
Even with good systems, issues can surface. Acting quickly and fairly will limit damage and demonstrate strong governance.
Step 1: Triage And Preserve Evidence
- Log the concern and collect key documents (emails, approvals, registers, contracts, minutes).
- If needed, separate the individual from the decision-making while you review.
- Decide whether to handle internally or appoint an external investigator for independence.
Step 2: Investigate Fairly
- Interview relevant people, give the individual a chance to respond, and keep a clear timeline of events.
- Assess whether duties were breached (directors’ duties, contract terms, policy, Bribery Act risks).
Step 3: Decide Remedial Action
- Governance fixes - require disclosure, void or re-tender a contract if necessary, strengthen approvals.
- Employment action - coaching or warnings through your disciplinary process; in serious cases, consider dismissal (follow a fair process).
- Director remedies - seek repayment of profits or board censure; in high-risk cases, explore removal under your constitution or shareholders’ arrangements.
- Report/escalate - if bribery or fraud is suspected, consider legal reporting obligations and regulatory notifications; take advice promptly.
Good Records Are Your Friend
Whatever you decide, document it: findings, rationale, and actions taken. Clear minutes and registers can be the difference between a manageable hiccup and a prolonged dispute later.
How Conflicts Tie Into Your Wider Governance
Conflicts management sits alongside your wider governance and risk framework. Consider how it interacts with your board calendar, delegated authorities, procurement rules and culture. If your business is growing fast, it may be time to formalise processes through a concise Workplace Policy suite and board templates so everyone knows what “good” looks like.
Key Risks If You Ignore Conflicts
It’s tempting to treat conflicts as “small company realities”. But leaving them unmanaged creates outsized risks:
- Personal liability for directors - including orders to repay profits and potential disqualification.
- Criminal exposure under the Bribery Act 2010 if gifts/hospitality cross the line without adequate procedures.
- Unenforceable or tainted contracts - decisions can be challenged if the process was compromised or not properly authorised.
- Employment disputes - unfair processes or unclear rules can lead to grievances and claims.
- Reputational damage - loss of customer, investor and partner trust can be hard to reverse.
The good news: simple, proportionate steps prevent most of these outcomes and show stakeholders you’re serious about doing business the right way.
Key Takeaways
- A conflict of interest isn’t automatically illegal in the UK - the legal risk arises when it isn’t disclosed or properly managed, leading to breaches of directors’ duties, bribery laws or contract obligations.
- Directors must avoid conflicts, declare interests and follow authorisation rules set out in the Companies Act 2006 and your Articles of Association.
- Employees and contractors can create similar risks through side businesses, competing work, or gifts/hospitality - set clear expectations in your Employment Contract and policies.
- Adopt a concise Conflict of Interest Policy, keep an interests and gifts register, require declarations, and minute approvals and abstentions.
- Document director roles and related party arrangements in a Directors Service Agreement and align governance in your Shareholders Agreement.
- Encourage early reporting with a practical Whistleblower Policy; investigate fairly and document your decisions.
- Set up these controls now to protect your business, reassure investors and customers, and avoid costly disputes later.
If you’d like tailored help setting up your conflicts framework or reviewing your governance documents, you can reach us at 08081347754 or team@sprintlaw.co.uk for a free, no-obligations chat.


