Alex is Sprintlaw’s co-founder and principal lawyer. Alex previously worked at a top-tier firm as a lawyer specialising in technology and media contracts, and founded a digital agency which he sold in 2015.
If your business is behind on commercial rent, you’re not alone - and you have options. Cash flow can be unpredictable, especially in retail, hospitality and services. The key is to act early, understand your legal position and work towards a solution that keeps your business viable.
In this guide, we’ll explain what counts as commercial rent arrears, what your landlord can and can’t do, and the practical steps you can take to negotiate, restructure or exit if you need to. Getting the legal side right now can protect your business and help you move forward with confidence.
What Are Commercial Rent Arrears?
Commercial rent arrears are any unpaid sums due under your lease. That usually includes the main rent but can also cover other sums your lease treats as “rent.”
Common arrears categories include:
- Base rent (quarterly or monthly)
- Service charge and insurance contributions
- Turnover rent (if applicable)
- Interest on late payments
- Costs your landlord can recover under the lease (for example, enforcement or legal costs)
Most modern commercial leases let landlords charge contractual interest on arrears. Even if your lease is silent, the Late Payment of Commercial Debts (Interest) Act 1998 can imply statutory interest and fixed compensation for qualifying debts. Check your lease first - it will usually set out the interest rate and any administrative charges.
It’s also common for leases to define service charge and insurance contributions as “rent.” That matters because some enforcement remedies only apply to “rent” - so the drafting can affect the landlord’s options.
What Can Your Landlord Do If You Fall Into Arrears?
Landlords have several legal tools to pursue commercial rent arrears. Which ones are available depends on your lease terms and the type and age of the arrears. The main options are:
1) Draw Down A Rent Deposit
If you paid a rent deposit, the landlord may be able to draw down to cover arrears, provided they follow the rent deposit deed. They can then require you to top up within a set timeframe. If you don’t, it may trigger default consequences in your lease.
2) Claim Against A Guarantor
Where a director or third party has guaranteed the lease, the landlord can pursue them directly. Guarantees often include indemnity wording (which can be even stronger than a guarantee). If you’ve given a personal guarantee, take advice early on exposure and negotiation options.
3) Commercial Rent Arrears Recovery (CRAR)
CRAR allows landlords of commercial premises to take control of a tenant’s goods and sell them to recover “principal rent” (and VAT/interest on it). It’s a statutory process under the Tribunals, Courts and Enforcement Act 2007 and associated regulations.
- It only applies to pure commercial premises (not mixed-use with residential).
- At least 7 days’ net unpaid rent must be outstanding.
- The landlord must serve a notice of enforcement giving at least 7 clear days’ notice before taking control of goods, using a certified enforcement agent.
- CRAR generally cannot be used to recover service charge unless the lease expressly states it is reserved as “rent” and is payable at the same intervals.
CRAR is technical - landlords must comply strictly with notice and timing rules. Tenants can seek relief if procedures aren’t followed.
4) Forfeiture (Termination) For Non-Payment
Many leases allow forfeiture (ending the lease) if rent isn’t paid. For arrears of rent, the landlord can usually forfeit by peaceable re-entry (changing the locks) without a court order, or by issuing court proceedings. Key points:
- There’s often no need for a section 146 notice for pure rent arrears (unlike other breaches), but check your lease.
- If the landlord demands or accepts rent after the breach, they may have “waived” the right to forfeit for that breach.
- Tenants can apply for “relief from forfeiture” promptly, typically by paying arrears and costs.
Forfeiture is drastic. It ends your right to occupy and can be business-ending if you rely on the premises. If you’re concerned forfeiture is imminent, seek urgent advice.
5) Court Claim For Debt, Statutory Demand Or Winding Up
A landlord can sue for unpaid rent as a straightforward debt claim in the County Court or High Court. If the debt is undisputed and above the insolvency threshold, they may also serve a statutory demand and consider a winding-up petition for companies. These routes come with reputational and operational challenges, so addressing arrears early can help you avoid them.
6) Interest And Costs
Most leases and the Late Payment legislation allow interest to accrue on arrears and may permit recovery of reasonable enforcement and legal costs. These can add up quickly - another reason to get ahead of the issue.
A quick pandemic note: The Commercial Rent (Coronavirus) Act 2022 created a temporary arbitration scheme for “protected rent debt” accrued during mandated closures. That window has closed and most temporary restrictions on enforcement have now lifted. Historic protected debts may still have special treatment, but new arrears are generally subject to the usual remedies.
How Should Small Businesses Respond? A Step-By-Step Plan
If you’ve fallen behind, don’t wait for enforcement action. A clear plan and early, open communication are your best tools.
Step 1: Read Your Lease And Recent Invoices
Confirm exactly what’s overdue, what interest applies and what your landlord’s rights are. Pay attention to:
- When rent is due and grace periods (if any)
- Whether service charge/insurance are reserved as “rent”
- Default interest rates and admin fees
- Any guarantor or rent deposit provisions
- Break clauses, assignment/subletting rights and consent processes
If you’re unsure on the fine print or risks, consider a Commercial Lease Review to quickly map your options.
Step 2: Triage Your Cash Flow
Work out what you can realistically pay now and over the next 3–6 months without risking payroll or critical suppliers. Be conservative - you’ll build trust by making commitments you can keep.
Step 3: Open Dialogue Early
Most landlords prefer a credible payment plan over enforcement, vacancy and fit-out delays. Contact them with a short, factual summary: what’s outstanding, why the arrears arose, and a practical proposal (see next step). Keep the tone professional and solution-focused.
Step 4: Propose A Time-Linked Payment Plan
Suggest a schedule that clears arrears alongside your ongoing rent. For example:
- Resume full monthly rent from next due date
- Plus a fixed arrears instalment each month for 6–9 months
- Agree interest arrangements (waiver, reduction or accrual)
Offer supporting information if helpful (e.g. evidence of seasonality, confirmed orders, funding in progress). If you need variations - such as temporary rent reduction or deferral - set a clear review date and objective triggers.
Step 5: Document The Deal Properly
Once you’ve agreed a path forward, put it in writing. Depending on the changes, this could be a side letter (for short-term concessions) or a formal Deed of Variation to amend payment terms or rent review dates. Make sure the document addresses what happens if payments slip again, and whether enforcement rights are paused.
Step 6: Keep Comms Professional
If the landlord threatens court action, respond promptly and factually. Having a clear “paper trail” can help if you need to show you’ve acted reasonably. Where appropriate, you can send a firm but polite letter setting out your position and proposal - a structured Letter Before Action style response can be adapted to invite resolution.
If you receive a statutory demand or forfeiture warning, get advice immediately - timeframes can be very short.
Can You Restructure Or Exit Your Lease If Arrears Keep Building?
If arrears are a symptom of a longer-term mismatch (rent vs turnover, location, size), it may be better to restructure your occupation rather than carry persistent debt.
Option 1: Assignment
What it is: You transfer your lease to a new tenant with the landlord’s consent (often required not to be unreasonably withheld). Conditions may include an authorised guarantee agreement (AGA), rent deposit or accounts tests.
Why it helps: You can move to a more suitable site and put a new business in your place. You’ll typically need to clear arrears or fold them into completion arrangements. For process and risk points, see Assigning A Lease.
Option 2: Underletting (Subletting)
What it is: You grant a sublease of part or whole (if your lease allows it) and remain the head-tenant.
Why it helps: Subletting can generate income to reduce arrears without exiting entirely. You’ll need the landlord’s consent and a robust sublease. If you go down this route, make sure your sublease terms (rent, service charge, repair) align with your headlease obligations to avoid gaps.
Option 3: Surrender Or Break
Surrender: You and the landlord agree to end the lease early. This usually involves a negotiated payment, settlement of arrears and dilapidations terms. Document it in a deed of surrender.
Break clause: If you have a break option, check the conditions (timing, vacant possession, no arrears). Break clauses are technical - missing a notice date or leaving minor arrears can invalidate them. A quick review before serving notice can save a lot of pain.
Option 4: Restructuring
In distress scenarios, businesses sometimes consider a company voluntary arrangement (CVA) or other restructuring tools to compromise lease liabilities. These are significant steps with pros and cons - get specialist advice before proceeding.
Key Laws, Deadlines And Practical Traps To Know
Understanding the legal guardrails can improve your negotiating position and help you avoid missteps.
- Relief From Forfeiture: If your lease is forfeited for rent arrears, you can usually apply to court for relief by paying arrears and costs quickly. Courts tend to favour granting relief for pure rent defaults where tenants act promptly.
- Waiver By Landlord: If a landlord does something that recognises the lease as continuing after a right to forfeit has arisen (e.g. demanding rent for a period after the breach), they may waive that right for that specific breach.
- CRAR Notice Rules: Landlords must serve a compliant enforcement notice and wait the required period before taking control of goods. Errors can render enforcement invalid.
- Limitation Periods: Contractual rent debts are generally recoverable for 6 years from the due date (Limitation Act 1980). Don’t rely on this - interest and costs can make delay very expensive.
- Service Charge Disputes: If part of the arrears relates to service charge, you may have scope to query budget reasonableness or apportionment under the lease wording. Handle carefully - most leases restrict set-off.
- Rent Reviews And Indexation: If your arrears arose around a rent review or indexation jump, ensure the review was carried out under the lease. For context on timing and increases, see Commercial Rent Increases.
- Holding Over And Rolling Arrangements: If your fixed term has ended, your occupation may be on “holding over” terms. Notice and rent change rules can differ - our guide on Rolling Contract Tenancy Notice Periods explains the moving parts.
Finally, pandemic “protected rent debts” under the Commercial Rent (Coronavirus) Act 2022 were subject to a temporary arbitration scheme. Although that window is now closed, some leases still carry side letters agreed in that period - keep those in mind when assessing what’s due.
Essential Documents And Clauses To Review (And Get Right)
Strong documents can turn a difficult conversation into a clear, workable solution. Prioritise:
- Payment Plan Side Letter Or Deed: Set out amounts, dates, interest treatment, default triggers and whether enforcement is paused while you comply.
- Deed Of Variation: If you’re changing core lease terms (e.g. switching to monthly rent, extending term in exchange for a concession), formalise it in a deed to avoid uncertainty.
- Rent Deposit Deed: Confirm when the landlord can draw down, how quickly you must top up and what happens if you don’t. If you need breathing space, you can negotiate a temporary relaxation and record it properly.
- Guarantee Exposure: Understand the scope of any guarantee or indemnity. If you’re negotiating concessions, try to include the guarantor to ensure all parties are bound to the new deal.
- Break Notice: If using a break clause, ensure strict compliance on form, service method, deadlines and pre-conditions. A small misstep can invalidate your exit.
- Assignment/Subletting Pack: When transferring or underletting, align the documents so you aren’t left with unbudgeted liabilities. If you’re considering exiting, our Assigning A Lease guide outlines key consent and warranty issues to watch.
If you’re in hospitality or retail and considering relocating, reviewing a new lease properly before you commit can prevent repeating the same cost pressures. A targeted Commercial Lease Review can flag rent review mechanics, service charge caps, repair obligations and subtle “hidden costs.”
And if any dispute does escalate, having a clean chronology and a well-structured Letter Before Action (or response) will help you present your position clearly and comply with pre-action conduct.
Practical Scenarios And How To Handle Them
It often helps to picture real-world situations. Here are a few common ones we see - and the typical routes through them.
Scenario 1: Seasonal Cash Flow Crunch
You run a retail store with strong Q4 but weaker Q1. You’ve slipped on January and February rent but expect March to recover.
- Propose a 6-month payment plan with small arrears instalments layered on top of full ongoing rent.
- Offer a modest increase in rent deposit over the summer as a goodwill trade-off.
- Document via side letter with automatic review in 3 months.
Scenario 2: Premises No Longer Fit The Model
Your footfall has changed post-redevelopment and rent is now out of step with turnover.
- Open a restructuring discussion: reduced rent to market level in exchange for modest term extension, or turnover rent with base-floor.
- If the landlord won’t move, activate an assignment process to replace yourself with a better-fitting operator, or plan a clean break if you have a break clause.
- Use a properly drafted Deed of Variation to lock in any revised terms.
Scenario 3: Enforcement Threats Arrive
You receive a CRAR notice or forfeiture warning while you’re in negotiations.
- Respond immediately, confirm you’re engaging constructively and propose a short standstill while you exchange documents.
- If procedures seem defective (e.g. notice timing), note the issue calmly without escalating - the aim is a deal, not a fight.
- Keep a signed schedule of payments so everyone knows what success looks like.
Scenario 4: Considering A New Site
You’re moving to a smaller format with lower overheads. Before you sign, scrutinise rent review, service charge caps and repair obligations so the new lease genuinely reduces risk. For hospitality, our Cafe Or Restaurant Lease guide covers industry-specific traps around fit-out, hours of use and extraction.
Key Takeaways
- Commercial rent arrears cover base rent and often service charge/insurance; interest usually accrues under your lease or the Late Payment legislation.
- Landlords can draw down deposits, claim against guarantors, use CRAR, forfeit or issue debt claims. Address arrears early to avoid the most serious remedies.
- Come with a credible, time-linked plan. Resume ongoing rent if possible and layer arrears instalments - then document it in a side letter or Deed of Variation.
- If the site no longer fits, explore assignment, subletting, surrender or a break. Align documents carefully to avoid lingering liabilities - a focused Commercial Lease Review can be invaluable.
- Watch technical traps: CRAR notices, waiver of forfeiture, break clause conditions and limitation periods. Act fast if you receive enforcement correspondence.
- If negotiations stall, keep communications professional and consider a structured response modelled on a Letter Before Action to move things forward.
- For rolling or holding-over occupations, notice and rent adjustment rules can differ - see our guide to Rolling Contract Tenancy Notice Periods.
If you’d like help reviewing your lease, negotiating a payment plan or documenting a variation or exit, our team is here to support you. You can reach us on 08081347754 or team@sprintlaw.co.uk for a free, no-obligations chat.


