Alex is Sprintlaw’s co-founder and principal lawyer. Alex previously worked at a top-tier firm as a lawyer specialising in technology and media contracts, and founded a digital agency which he sold in 2015.
If you’re managing staff in the UK, you’ll hear people use “annual leave” and “holiday” interchangeably. That’s normal - but when you’re writing policies, approving requests, or calculating pay, the details matter.
In this guide, we’ll clear up the confusion around annual leave vs holiday, explain how UK law treats them, and walk through what employers should include in contracts and policies to stay compliant and avoid disputes.
By the end, you’ll know exactly how to handle holiday entitlement, bank holidays, carryover, holiday pay and requests - in a way that’s fair, consistent and legally sound.
Annual Leave Vs Holiday: What’s The Difference In UK Law?
In everyday language, yes - “annual leave” and “holiday” mean the same thing. Legally, the UK framework is built around “statutory annual leave” under the Working Time Regulations 1998 (WTR). The law gives workers at least 5.6 weeks of paid annual leave each leave year. For a full-time employee working five days a week, that’s 28 days.
From an employer perspective, it’s useful to distinguish between a few terms you’ll see in contracts and policies:
- Statutory annual leave - the legal minimum (5.6 weeks) you must provide to workers.
- Contractual holiday - any additional leave you offer on top of the statutory minimum, plus the rules around how leave is requested, approved, accrued, carried over, or paid.
- Bank/public holidays - there’s no separate legal right to these days off. Whether you give them as paid leave, or require employees to use annual leave to cover them, depends on your contracts and policies.
This is where wording counts. If your contract says holiday is “inclusive of bank holidays,” those bank holidays may come out of the employee’s overall annual leave pot. If it says “plus bank holidays,” they may be on top of the 5.6 weeks. For clarity in your documents and communications, it helps to understand what inclusive of bank holidays means in employment contracts.
So, the short answer: “annual leave” and “holiday” refer to the same entitlement, but how you structure bank holidays and any extra contractual leave is a choice for your business - and should be set out clearly to avoid confusion.
How Much Holiday Are Employees Entitled To?
All workers are entitled to paid annual leave. The statutory minimum is pro-rated for part-time, irregular hours and seasonal staff. As the employer, you set the leave year (for example, 1 January – 31 December, or the employee’s start date anniversary) and apply rules consistently.
Common Entitlement Scenarios
- Full-time employees - at least 5.6 weeks (28 days) paid holiday. You can include bank holidays within this number or add them on top, depending on your contract.
- Part-time workers - pro-rated based on days or hours worked each week. For example, someone working three days a week would usually get 3/5 of 28 days = 16.8 days.
- Irregular hours/zero hours - entitlement is calculated based on hours worked during the leave year. You should have a clear method in your policy and keep accurate records.
Employees continue to accrue holiday during maternity leave, adoption leave, parental leave and sickness absence. Your policy should explain how accrual works during these absences and set out any carryover rules you rely on. You must also respect statutory carryover rights in certain situations (for example, when an employee couldn’t take leave due to sickness or family leave).
Don’t forget your broader obligations around working time and rest. Your holiday system should sit alongside your limits on weekly working hours and minimum rest breaks under the Working Time Regulations. If you’re refreshing your approach here, it can help to revisit your working time rules and rest break obligations.
Do Bank Holidays Count As Annual Leave?
There’s no separate legal right to take bank holidays off. Whether bank holidays are paid days off, count as annual leave, or are treated as normal working days is up to you - but it must be made clear in your contracts and policies.
Common Approaches Employers Take
- Inclusive model - you provide 28 days including bank holidays. If your business closes on bank holidays, staff use part of their entitlement to cover those closures.
- Plus model - you provide 28 days plus 8 bank holidays (or whatever number applies in your region), giving a higher total.
- Mixed model - operational staff work bank holidays on a rota with premium pay or time off in lieu (TOIL), while office staff receive bank holidays as paid leave. If you do this, define who falls into which category and why.
Whatever your approach, put it in the contract and keep it consistent. If you need to change the arrangement later (for example, moving from “plus bank holidays” to “inclusive”), you’ll usually need employee agreement and a fair consultation process. It’s sensible to get advice before making changes, as this is a classic area for disputes if handled poorly.
Finally, you can usually direct employees to take holiday at certain times (for example, during a Christmas shutdown) provided your contract/policy allows for it and you give the correct notice. Likewise, it’s generally lawful to block leave at peak periods for business reasons, as long as you’re acting reasonably and consistently. For the legal parameters of directing leave, see what UK law allows employers to do around dictating holidays.
Approving, Refusing Or Cancelling Holiday Requests
A smooth holiday process helps you maintain staffing levels and morale. The key is clarity and fairness.
Set A Clear Request Process
In your policy, explain how staff should request time off (system/email), the minimum notice you expect, and how you’ll handle overlapping requests. If you run a small team, a first-come-first-served rule or a rotation can avoid perceived favouritism.
When Can You Refuse Holiday?
Employees don’t have an absolute right to take leave on the exact dates they want. You can refuse a request for legitimate business reasons (for example, peak trading periods or insufficient cover), provided you’re not unlawfully discriminating and you’re allowing the employee a fair opportunity to use their entitlement elsewhere in the leave year.
If you’re unsure about the boundaries, it’s worth checking a practical summary of when an employer can refuse leave; this Q&A on whether an employer can refuse annual leave sets out the basics.
Can You Cancel Approved Leave?
Sometimes business-critical events crop up. You can usually cancel pre-approved leave if it’s essential to do so and you give the proper notice - but do this sparingly and carefully. You should:
- Give as much notice as possible (ideally more than the length of the leave you’re cancelling).
- Reimburse any non-refundable costs if your policy or contract promises this, or if it’s reasonable to do so.
- Record the reason and consider alternatives to avoid damaging trust.
As an employer, you should aim to balance business needs with the statutory right to rest. If frequent cancellations are happening, it’s a sign your resourcing plan or policy needs attention.
Holiday Pay: Rates, Overtime, Commission And Sickness
Holiday pay should reflect “normal remuneration” - not just basic pay. In practice, that means you may need to include regular overtime, commission, allowances or other payments that are intrinsically linked to the job.
What Counts As “Normal Remuneration”?
While the exact calculation depends on the facts, a fair approach usually includes:
- Basic salary plus regular shift allowances or on-call payments.
- Regular overtime that the worker normally receives, especially if it’s compulsory or strongly expected.
- Commission or similar performance-related pay, averaged over a representative period.
For irregular hours or variable pay, employers commonly calculate holiday pay using a 52-week reference period (or fewer if the employee hasn’t worked that long), counting only weeks with pay. If seasonal patterns or atypical weeks skew the average, make sure your approach is still fair and justifiable.
If overtime is a regular feature of your operation, ensure your approach to working overtime and holiday pay are aligned and documented. This is a frequent source of grievances and underpayment risk if overlooked.
Holiday And Sickness
Workers accrue holiday while off sick and can take it during sickness if they choose (or carry it over if they can’t). You can require a fit note for extended sickness, but be mindful not to frustrate statutory rights to take or carry over leave. Your policy should explain how sickness during pre-approved holiday is handled - for example, converting the days to sickness absence if the employee provides appropriate evidence.
Overpayments And Deductions
Occasionally, holiday is overpaid or taken in excess of entitlement (for example, an employee leaves partway through the year after taking more paid leave than they had accrued). You can usually recoup the overpayment, but only if your contract authorises deductions and you handle it lawfully. When in doubt, take a measured approach to wage overpayments to avoid escalating a simple payroll error into a legal dispute.
Get Your Documentation Right
Most holiday disputes come back to unclear wording or inconsistent practices. The best way to prevent problems is to set your rules in writing and apply them consistently.
Employment Contract
Your contract should clearly set out:
- The annual leave entitlement (statutory minimum or higher).
- Whether holiday is inclusive of or plus bank/public holidays.
- The leave year and how accrual works for starters, leavers and part-time staff.
- Rules on carryover (including when statutory carryover applies).
- How to request leave, the notice you require and any blackout periods.
- Your right to direct leave during shutdowns or to refuse/cancel leave on reasonable business grounds.
- Holiday pay calculation method, including overtime/commission where relevant.
- Authorised deductions for excess leave or overpayments on termination.
If your contracts need a refresh, getting a robust, tailored Employment Contract in place is the fastest way to create clarity and consistency across your team.
Staff Handbook And Policies
A Staff Handbook or standalone Leave Policy is the ideal place to explain practical processes (how to book leave, typical response times, busy periods, shutdowns, how sick days interact with pre-booked leave, etc.). Policies don’t replace legal entitlements - they sit alongside your contracts and the law - but they make day-to-day management much easier.
If you don’t have them yet, consider rolling holiday rules into a broader Staff Handbook for consistency, backed by a clear contract change process if you need to update entitlements. Policies are easier to update over time, so many employers keep the core entitlement in the contract and the operational details in the handbook.
Training And Communication
Make sure line managers understand the rules and apply them consistently. Encourage early holiday planning in teams with busy seasons. If you operate a rota, communicate how you balance fairness with operational needs (for example, cap on peak-period weeks per person, rotation each year, or priority to those who missed out last time).
Record Keeping And Systems
Whatever system you use (HRIS, spreadsheet or leave forms), keep accurate records of requests, approvals, refusals, carryovers and calculations. This helps resolve queries quickly and demonstrates fair treatment if a complaint is raised.
Frequently Asked Employer Questions
Is Annual Leave The Same As Holiday?
Yes. In UK workplaces, annual leave and holiday refer to the same entitlement. The legal framework calls it “annual leave” under the Working Time Regulations, and most people say “holiday.” What matters is what your contracts and policies say about the entitlement, bank holidays, pay and procedures.
Can We Say Annual Leave Is Inclusive Of Bank Holidays?
Yes, but you need to be explicit about it in your contracts and onboarding documents, and apply it consistently. If you later want to switch to “plus bank holidays,” you’ll likely need to consult and obtain agreement (or follow a fair changes process) because you’re altering a contractual benefit. If this is on your radar, make sure you understand the implications of wording around inclusive of bank holidays before you change anything.
Can We Refuse A Holiday Request During Peak Periods?
Generally, yes - provided your policy explains how requests are handled, you act fairly and consistently, and employees still have a reasonable opportunity to take their statutory leave in the leave year. For the boundaries, review when an employer may refuse annual leave.
Can We Direct Employees To Take Holiday During Shutdowns?
Usually, yes. Give the correct notice and ensure your contract/policy allows for it. This is common over Christmas or during factory maintenance periods. The legal guardrails for directing holidays are well established, but your documents should match your practice.
Key Takeaways
- “Annual leave” and “holiday” mean the same thing in UK workplaces; the legal framework is the Working Time Regulations’ 5.6 weeks’ statutory annual leave.
- There’s no separate right to bank holidays - whether they’re included in or added to annual leave is a contractual choice. Be crystal clear in your documents about how you handle them.
- Set out your leave year, accrual, carryover, request process, refusal grounds and shutdowns in both your Employment Contract and your Staff Handbook so everyone knows the rules.
- Holiday pay should reflect “normal remuneration,” which may include regular overtime and commission. Align your pay calculations with your approach to overtime and document it.
- You can refuse or cancel leave on legitimate business grounds, but act reasonably and consistently, and ensure employees can still use their entitlement.
- If you need to change holiday terms (for example, bank holiday treatment), follow a fair consultation and consent process and avoid unilateral changes - see our guide to changing employment contracts.
- Keep accurate records and a fair process. A clear policy and trained managers will prevent most disputes and help you meet your broader working time obligations.
If you’d like tailored help setting up holiday entitlements, drafting contracts and policies, or reviewing your current approach, our employment lawyers can help you get protected from day one. You can reach us at 08081347754 or team@sprintlaw.co.uk for a free, no-obligations chat.


