Alex is Sprintlaw’s co-founder and principal lawyer. Alex previously worked at a top-tier firm as a lawyer specialising in technology and media contracts, and founded a digital agency which he sold in 2015.
Practical Contract Tips For UK Businesses Selling Or Buying Goods
- 1) Put Your Core Terms In Writing (And Make Sure They’re Incorporated)
- 2) Get Clear On Specifications And Quality Standards
- 3) Set A Tight Process For Claims And Returns
- 4) Use Payment Protections That Match Your Risk
- 5) Make Termination And Suspension Rights Practical
- 6) Consider A Bespoke Agreement For High-Value Or Ongoing Supply
- Key Takeaways
If your business sells physical products (or buys them from suppliers), the Sale of Goods Act 1979 is one of the core laws that shapes what you can expect from a deal – and what you might be liable for if something goes wrong.
Even if you’ve never read it, you’ve probably relied on it. Many of its rules apply automatically to your transactions unless your contract changes them (and in some cases, you can’t change them at all).
This summary of the Sale of Goods Act 1979 is written for small businesses who want the practical takeaways: what the Act covers, the key rights and obligations it creates, and how you can use contracts to reduce disputes and protect your cashflow.
What Is The Sale Of Goods Act 1979 And When Does It Apply?
The Sale of Goods Act 1979 (SGA) is a UK law that sets out default rules for contracts where goods are sold in exchange for money. In plain English: it helps define what counts as a “proper” sale, what quality buyers can expect, when ownership and risk pass, and what remedies exist if the deal goes wrong.
What Counts As “Goods”?
“Goods” generally means tangible, moveable property (for example: stock, equipment, materials, products you manufacture, etc.). It doesn’t usually cover land, or pure services.
Some transactions can be mixed (goods + services). For example, if you supply and fit a product, your deal may involve both the SGA and other legal rules depending on how it’s structured.
B2B Vs B2C: Why It Matters
The SGA can apply in business-to-business (B2B) sales, and it can also apply to consumer sales in some situations. However, consumer rights are largely governed by the Consumer Rights Act 2015 (CRA), which gives consumers additional protections and stricter rules around what you can and can’t exclude.
For your day-to-day operations, the key takeaway is:
- B2B sales: the SGA is often the main framework, and you have more flexibility to agree contract terms (including limiting liability, if done properly).
- B2C sales: the CRA usually takes the lead, and your terms must meet higher fairness standards.
If you sell to consumers and want a clear checklist for what “faulty goods” obligations look like in practice, it can help to cross-check against the Consumer Rights Act rules as well.
Key Rights And Obligations Under The Sale Of Goods Act 1979 (In Plain English)
A lot of what businesses think of as “common sense” in product deals is actually built into the SGA as implied terms (terms that are automatically part of the contract unless validly excluded or changed).
Here are the major ones you should know.
1) The Seller Must Have The Right To Sell (Title)
There’s an implied term that the seller has the right to sell the goods. In practice, this means you shouldn’t be selling goods that:
- you don’t own (unless you’re authorised to sell them),
- are stolen, or
- are subject to someone else’s ownership claim (for example, a supplier’s retention of title clause you haven’t satisfied).
Why this matters: if a buyer later finds out they don’t get good title to the goods, this can become a serious dispute with potentially significant losses (and not just a simple refund situation).
2) Goods Must Match Their Description
Where goods are sold “by description” (which is common in online, catalogue, invoice-based, or specification-led sales), there’s an implied term that the goods will match that description.
That description can be in:
- your quotation,
- your website listing,
- product labels and packaging,
- technical specifications, and
- even email negotiations in some cases.
If your team agrees product details over email, it’s worth remembering that emails can be legally binding – so you want consistency between what’s promised and what’s delivered.
3) Satisfactory Quality (B2B Applies Too)
The SGA implies a term that goods supplied in the course of business are of satisfactory quality.
“Satisfactory” depends on context, including:
- the description of the goods,
- the price (a cheap item isn’t expected to perform like a premium one),
- fitness for normal purpose,
- appearance and finish,
- freedom from minor defects (to a reasonable standard), and
- durability.
In B2B sales, businesses sometimes assume “no returns” means no responsibility. But if goods are not of satisfactory quality, the buyer may have remedies under the SGA (unless you have a well-drafted contract that lawfully adjusts those rights).
4) Fitness For Purpose (If The Buyer Relies On You)
There’s also an implied term that goods are reasonably fit for a particular purpose where:
- the buyer makes that purpose known (expressly or by implication), and
- the buyer relies on the seller’s skill or judgment.
This is a common flashpoint for disputes in small business supply chains. Imagine a customer says: “We need packaging that can withstand freezer storage for 6 months,” and you recommend a product. If it fails, you may be facing a “fitness for purpose” claim rather than a minor quality complaint.
Practical tip: be careful about making recommendations unless you’re confident, and where possible make sure your documents clearly define what you are (and aren’t) promising.
5) Sale By Sample (Where Relevant)
If the sale is by sample, the SGA requires that:
- the bulk will match the sample in quality, and
- the goods will be free from defects that wouldn’t be apparent on reasonable examination of the sample.
This is especially relevant for manufacturing, wholesale, and repeat supply relationships.
Delivery, Risk And Ownership: When Do The Goods Become “Their Problem”?
One of the most commercially important parts of any goods contract is when risk passes (who bears the loss if goods are damaged or destroyed) and when ownership passes (who legally owns them).
Businesses often assume these happen at the same time. Under the SGA, they can align, but they don’t have to.
Delivery Rules (Default Position)
The SGA contains default rules about delivery (for example, that delivery should happen within a reasonable time if no time is fixed). But “reasonable” is exactly the kind of word that leads to disputes.
Practical tip: your contract should answer the basic operational questions clearly:
- Where is delivery deemed to take place?
- Who arranges shipping?
- When is delivery complete (dispatch, arrival, unloading, signed acceptance)?
- What happens if the buyer can’t accept delivery on the agreed date?
- Do you charge redelivery/storage fees?
This is one reason many product businesses put the operational rules into terms and conditions that apply to every sale.
When Does Risk Pass?
In simple terms, risk is about who bears the loss if the goods are damaged. Under the SGA’s default position, risk generally passes with ownership (title) unless the parties agree otherwise.
However, the detail can change depending on what’s been agreed about delivery (and whether there’s a delay or failure by one party that affects delivery).
Because this can get technical quickly, the practical business approach is usually:
- Decide what’s commercially sensible for your business model (especially if you ship goods).
- Put it in writing in your contract or T&Cs.
- Align it with your shipping terms, insurance, and your returns/claims process.
When Does Ownership (Title) Pass?
Ownership can pass at different times depending on what the parties agree and the nature of the goods (for example, whether the goods are identified and set aside as the buyer’s goods).
If you’re selling goods on credit (common in B2B), you may want to keep ownership until you’ve been paid in full. This is usually done through a retention of title clause.
Practical tip: if cashflow is critical, make sure your invoices and your contract documents support your retention of title position, and that your operational processes (like labelling and record-keeping) make it workable in real life.
What Happens If Goods Are Faulty Or The Buyer Refuses To Pay?
The SGA doesn’t just set expectations – it also provides remedies when something goes wrong. For small businesses, this is where disputes can get expensive and time-consuming, so it’s worth understanding the basics.
If You’re The Buyer: Common Remedies
If you buy goods for your business and they don’t meet the implied terms (quality, description, fitness for purpose, etc.), potential remedies can include:
- Rejection of the goods (in some circumstances, usually depending on timing and whether you’re deemed to have accepted them),
- Damages (compensation) for losses caused by the breach,
- Termination (treating the contract as at an end) where the breach is sufficiently serious (for example, breach of a condition), and
- A claim for the cost of putting things right (which in practice may look like repair/replacement costs, where those losses are recoverable as damages, or where your contract provides specific repair/replacement rights).
Practical tip: if you’re buying critical stock or equipment, don’t rely on “industry practice” alone. A short, clear purchase agreement (or at least purchase terms) can make enforcement much easier.
If You’re The Seller: Getting Paid And Managing Returns
If you supply goods and the buyer refuses to pay (or disputes the invoice), your options depend heavily on:
- what your contract says about payment terms and interest,
- whether the buyer has a genuine quality claim under the SGA,
- whether ownership has passed, and
- what evidence you have (delivery notes, acceptance emails, photos, QC checks).
For businesses selling goods regularly, having consistent Sale of Goods Terms can save a lot of headaches, because you’re not reinventing your legal position with every new customer.
If things escalate, you’ll often need to show that you’ve tried to resolve the dispute commercially first, and then move into a formal recovery process. Many businesses start with a clear final demand letter before considering court action.
Can You Exclude Or Limit Liability Under The Sale Of Goods Act 1979?
In B2B contracts, you can often adjust or limit certain implied terms and remedies – but you can’t do it carelessly.
This is where many small businesses get caught out: they copy a clause from an old template, or add “no liability accepted” to an invoice, and assume they’re protected. In reality, exclusions and limitations can be unenforceable if they don’t meet legal requirements.
Watch Outs: Unfair Contract Terms Act 1977 (UCTA)
In B2B sales, exclusions and limitations are commonly assessed under the Unfair Contract Terms Act 1977 (UCTA). UCTA doesn’t ban all limits, but it can require that certain clauses are reasonable.
What’s “reasonable” depends on the circumstances, including factors like bargaining power and whether the buyer knew about the term.
Practical Ways To Limit Risk (Without Overreaching)
Instead of trying to exclude everything (which often backfires), many small businesses use a combination of sensible tools:
- Clear scope of supply: define exactly what you are providing (specs, tolerances, included components).
- Inspection/acceptance windows: require the buyer to inspect goods within a defined period and notify defects promptly.
- Remedy hierarchy: state that your first obligation is repair/replacement, then refund if that’s not possible (or, if you prefer, define a damages/refund mechanism that fits your business).
- Consequential loss exclusion: carefully drafted, to reduce exposure to downstream losses (lost profits, lost contracts).
- Liability caps: a cap linked to the contract value or insurance cover.
If you want to see how businesses commonly structure caps and exclusions, it can help to review examples of limitation of liability clauses and then tailor them to your actual risk profile (product type, pricing, supply chain, and insurance).
Important: if you sell to consumers, you generally can’t exclude core consumer protections in the same way, and you need to be even more careful about “fairness” requirements.
Practical Contract Tips For UK Businesses Selling Or Buying Goods
The SGA is the baseline. Your contracts are where you turn the baseline into something commercially workable for your business.
Here are practical steps we often recommend to small businesses who want fewer disputes and stronger enforcement options.
1) Put Your Core Terms In Writing (And Make Sure They’re Incorporated)
Your terms only help if they actually form part of the contract. That usually means you need to provide them upfront and ensure the other side has reasonable notice of them.
For product businesses, the most common options are:
- website terms (for eCommerce),
- standard B2B terms attached to quotes/invoices, and/or
- a signed supply agreement for higher-value or ongoing arrangements.
If you sell online, it’s often best practice to use dedicated eCommerce terms and conditions so your checkout flow, delivery, and returns process align with the legal position.
2) Get Clear On Specifications And Quality Standards
Many SGA disputes start with “we thought we were getting X” vs “we delivered what you asked for.” That’s usually a documentation problem.
Consider including:
- product specs and drawings,
- tolerances and acceptable variations,
- packaging requirements,
- labelling rules, and
- testing/QA standards (and who pays).
3) Set A Tight Process For Claims And Returns
If you don’t set a process, you’ll end up arguing about timing and evidence.
A practical returns/claims clause often covers:
- how quickly the buyer must notify you of defects,
- what information they must provide (photos, batch numbers, written description),
- how goods must be stored and handled pending inspection, and
- whether you can choose repair/replace/refund (or another agreed remedy) as the first step.
4) Use Payment Protections That Match Your Risk
If late payment would hurt your business, you may want to build protections such as:
- deposits or staged payments,
- shorter payment windows,
- interest on overdue amounts,
- retention of title, and
- the right to suspend supply if invoices are overdue.
5) Make Termination And Suspension Rights Practical
If a customer repeatedly pays late, or a supplier repeatedly delivers defects, you need a clean exit route that doesn’t create more problems.
Termination clauses typically cover:
- termination for breach (including non-payment),
- termination for insolvency events,
- what happens to outstanding orders and payments, and
- what survives termination (confidentiality, liability, payment obligations).
When you do need to end an arrangement, having a proper process (including clear written notice) matters – and a contract termination letter can help you get the basics right.
6) Consider A Bespoke Agreement For High-Value Or Ongoing Supply
If you have an ongoing relationship (repeat orders, exclusivity, long lead times, custom manufacturing), relying on invoices and emails can get messy fast.
In those cases, a tailored Goods and Services Agreement can be a strong foundation because it lets you properly address things like forecasting, lead times, IP ownership (if any), warranties, and dispute resolution.
Key Takeaways
- The Sale of Goods Act 1979 sets default rules for sales of goods in the UK, including implied terms on title, description, satisfactory quality and fitness for purpose.
- In B2B deals, the SGA often provides the starting point – but your contract can (in many cases) adjust rights and remedies if it’s drafted and incorporated properly.
- Delivery, risk, and ownership don’t always pass at the same time, so it’s important to spell out when delivery is complete and who bears loss in transit (and, if relevant, whether risk follows title or passes earlier/later by agreement).
- Faulty goods and non-payment disputes are much easier to manage when you have clear specifications, inspection windows, and a written claims/returns process.
- Limiting liability is possible in many B2B contracts, but clauses must be reasonable and enforceable – overly broad exclusions can leave you exposed.
- If you have repeat orders or high-value supply, consider moving beyond invoices and emails into a proper supply contract or sale of goods terms.
If you’d like help putting the right terms in place for your product sales (or reviewing a supplier/customer contract before you sign), you can reach us at 08081347754 or team@sprintlaw.co.uk for a free, no-obligations chat.


