Alex is Sprintlaw’s co-founder and principal lawyer. Alex previously worked at a top-tier firm as a lawyer specialising in technology and media contracts, and founded a digital agency which he sold in 2015.
Restructuring is never easy, but sometimes it’s necessary to protect your business’ future. If you’re looking at ways to reduce headcount, voluntary redundancy can be a smart, low‑friction option that delivers cost savings while reducing legal risk.
In this guide, we’ll explore the business benefits of voluntary redundancy, the legal ground rules under UK law, and a step‑by‑step approach to running a fair process. We’ll also flag the documents and protections you should have in place so you’re protected from day one.
What Is Voluntary Redundancy?
Voluntary redundancy is where you invite employees to put themselves forward for redundancy, usually with an incentive (such as enhanced pay). It sits alongside compulsory redundancy as a tool to achieve a legitimate business reorganisation or cost reduction.
Crucially, it’s still a redundancy. The role must genuinely be disappearing or the need for that work reducing. You are not “buying out” poor performance or avoiding fair procedures - the legal framework for redundancy still applies, just with a voluntary first step.
Many employers combine voluntary and compulsory processes: you invite volunteers first, then decide whether compulsory redundancies are still required. This mix can deliver the best of both worlds and, as we explain below, there are clear differences between voluntary vs forced redundancy in terms of risk and culture.
The Key Benefits Of Voluntary Redundancy For Employers
Handled properly, voluntary redundancy can bring tangible advantages for small businesses and startups looking to streamline while maintaining goodwill.
1) Lower Risk Of Claims And Disputes
Employees who choose to leave are generally less likely to allege unfair selection or raise grievances about the procedure. That doesn’t mean you can skip the rules, but it can significantly reduce the chance of an unfair dismissal or discrimination claim.
2) Faster And Smoother Restructures
Inviting volunteers can speed up the process. You may reach your target reductions more quickly, with fewer contentious conversations and less disruption to day‑to‑day operations.
3) Cost Control And Predictability
Offering a capped, enhanced package helps you forecast costs and agree exits on a clear timetable. You decide the incentive level (subject to affordability), which can be more predictable than prolonged consultations that end in disputes or delays.
4) Protecting Employer Brand And Morale
Giving people a choice is widely perceived as fairer than compulsory selection. That can preserve trust with the remaining team, your customers and suppliers. In small businesses, those cultural benefits can be invaluable for keeping momentum after a restructure.
5) The Ability To Shape The Outcome
You retain the right to refuse volunteers where business continuity would suffer (for example, if a key sole specialist volunteers). A well‑designed scheme lets you accept or decline applications against objective criteria, so you don’t lose critical skills by accident.
6) Tax Efficiency (Within Limits)
Statutory and certain ex‑gratia redundancy payments can be paid free of income tax up to £30,000 (with employer NICs potentially due on amounts above the threshold). While you should always seek tax advice for complex packages, this can help structure a clean exit within a clear cost envelope.
7) Fewer Procedural Headaches
Voluntary schemes can make your overall programme easier to manage. You still need to consult and follow a fair process, but with fewer contentious selections, you can focus on consistent communication and supportive exits.
What UK Law Requires When You Offer Voluntary Redundancy
Even when employees volunteer, redundancy is still a dismissal in law. The usual rules continue to apply, including fair reasons and a fair process under the Employment Rights Act 1996 and equality legislation.
Genuine Redundancy
You must be able to show a genuine redundancy situation - for example, a closure, reduced need for certain work, or reorganisation making roles unnecessary. Sham redundancies (using the label to remove individuals) create high litigation risk.
Consultation Duties
Consultation is still required. For fewer than 20 redundancies within 90 days, consult individually. For 20 or more, collective consultation rules apply (with representatives, minimum periods and notification to the Secretary of State). Volunteers count towards the threshold when assessing numbers.
Fair And Non‑Discriminatory Approach
Don’t target or pressure particular employees to volunteer - that can amount to unfair dismissal or discrimination. Communicate the scheme to the affected pool consistently, apply clear acceptance criteria, and document decisions.
Notice, Statutory Pay And Enhanced Terms
Eligible employees are entitled to statutory redundancy pay, notice (or pay in lieu) and accrued holiday. If you offer an enhanced package to encourage volunteers, make sure the terms are clearly set out and applied consistently. If your policy references enhanced redundancy pay, follow it to the letter to avoid breach of contract issues.
Settlement Agreements
Most employers close voluntary exits under a settlement agreement to waive claims cleanly in exchange for the package. The agreement must meet legal requirements (including independent advice for the employee) to be valid. Using a tailored Settlement Agreement helps you tie off risks such as confidentiality, IP, post‑termination restrictions and references.
How To Run A Lawful Voluntary Redundancy Programme
Here’s a practical, step‑by‑step approach you can follow. Keeping your process consistent and well‑documented is key to staying compliant and reducing risk.
1) Define The Business Case And Affected Pool
Start with your rationale: what work is reducing, which roles are affected and why? Draft a short business case and identify the selection “pool”. This evidence underpins your communications and, if challenged, shows the redundancy is genuine.
2) Decide The Offer And Eligibility Rules
- Eligibility: which roles can volunteer? Are any roles excluded for business continuity reasons?
- Package: statutory plus any enhancement, outplacement support, and whether you’ll offer PILON.
- Cap and discretion: reserve the right to decline applications where critical skills would be lost.
- Timeline: application window, decision dates and exit dates.
3) Plan Consultation And Communications
Prepare your consultation letters, invite meetings, and provide a Q&A explaining how volunteers can apply. Be clear that volunteering doesn’t guarantee acceptance and that applications will be assessed against objective criteria.
4) Invite Volunteers And Assess Applications
Run an open application window. Assess volunteers objectively against your criteria and keep brief records of decisions (accepted/declined and why). Avoid any bias - decisions must align with business needs, not personal characteristics.
5) Confirm Outcomes And Handle Notice
Issue outcome letters confirming terms, notice arrangements and proposed exit dates. Make sure statutory entitlements are accurate and that any enhanced elements are reflected precisely to avoid later disputes.
6) Close Off With Settlement Agreements
For accepted volunteers, use a compliant settlement agreement to waive claims and confirm the package, confidentiality, return of property and restrictive covenants. Agree a reference wording if appropriate. This is where a lawyer adds real value by tailoring the terms to your risks.
7) Support Leavers And Stabilise The Team
Offer reasonable support to leavers (for example, job coaching or outplacement where feasible) and communicate transparently with the remaining team. This protects morale and your employer brand so you can move forward confidently.
Common Pitfalls With Voluntary Redundancy (And How To Avoid Them)
Voluntary doesn’t mean “risk‑free”. Here are frequent missteps we see and how to sidestep them.
Skipping Consultation
Because employees have volunteered, some employers under‑cook consultation. That’s risky. Build in time for genuine consultation - especially where collective duties could apply. Document meetings and key decisions.
Inconsistent Incentives Or Eligibility
Offering different packages without a clear rationale invites grievances and potential discrimination allegations. Publish the rules up front, apply them consistently and record objective reasons for any exceptions.
Targeting Certain Individuals
Pressuring specific employees to “volunteer” can lead to claims (including constructive dismissal). Keep the invitation open to the pool, avoid one‑to‑one approaches and use careful, neutral language in your communications.
Letting Critical Talent Walk
Accepting every volunteer can leave you with capability gaps. Build a right to refuse applications into the scheme, backed by objective criteria based on skills and business need.
Paperwork Gaps
Unclear letters, missing calculations or poorly drafted agreements cause disputes. Use a consistent pack of letters, accurate payment schedules and a tailored settlement agreement to close matters cleanly the first time.
Ignoring Alternatives
Sometimes you can avoid redundancies altogether by changing roles, reducing hours (with consent) or adjusting terms. If you’re exploring changes, get advice before implementing as changes to terms require consultation and may engage rules around changing employment contracts fairly.
What Documents And Policies Should You Have In Place?
Clear, up‑to‑date documents make your programme smooth, consistent and defensible. At a minimum, consider the following.
Redundancy Policy And Staff Handbook
Set out how redundancies (including voluntary schemes) will be run, what employees can expect and how decisions are made. Embedding this into your Staff Handbook promotes transparency and consistency.
Employment Contracts
Check notice provisions, PILON clauses, redundancy terms, post‑termination restrictions and any mobility clauses that might affect redeployment. Having a robust, modern Employment Contract reduces disputes about entitlements at exit.
Invitation And Outcome Letters
Use clear templates for inviting volunteers, acknowledging applications and confirming decisions. These should include the timeline, eligibility rules, and how applications will be assessed.
Settlement Agreement
Use a tailored Settlement Agreement to tie off employment claims, protect confidentiality and address IP, property and restrictive covenants. It’s standard (and legally required) for employees to receive independent legal advice for the waiver to be valid.
Internal Sign‑Off And Payment Schedule
Keep an internal approvals sheet and a payment schedule mapping statutory and enhanced elements, tax treatment and payment dates. Accuracy here prevents last‑minute disputes and payroll issues.
When Voluntary Redundancy Isn’t Enough
If the numbers don’t add up after your voluntary window closes, you may still need to proceed with compulsory redundancies. In that case, you’ll need to follow a fair selection process, consult appropriately and manage exits lawfully. If you want help planning that process end‑to‑end, our team provides practical Redundancy Advice for small businesses.
If you’re unsure how to structure the offer, what’s considered fair or how to avoid discrimination risks, it’s wise to get tailored advice early so you can take decisive action while staying compliant with the Employment Rights Act 1996.
Benefits Of Voluntary Redundancy: A Quick Checklist
- Reduced dispute risk and a smoother path to your target headcount.
- Better morale and employer brand by offering choice and clarity.
- Predictable costs via capped, enhanced packages and defined timelines.
- Flexibility to refuse volunteers where critical skills would be lost.
- Potential tax efficiency within the £30,000 exemption (seek tax advice).
- Clean exits closed off with a compliant settlement agreement.
Key Takeaways
- Voluntary redundancy can deliver real business benefits - lower risk, faster outcomes and stronger morale - provided you still follow a lawful redundancy process.
- Make sure there is a genuine redundancy situation, consult properly (including collective consultation if thresholds are met) and apply clear, objective criteria.
- Offer consistent terms and document them carefully; if you reference or plan to pay more than statutory, align with any policy on enhanced redundancy pay.
- Close exits cleanly using a tailored Settlement Agreement to waive claims and protect confidentiality and IP.
- Keep core documents current - your Staff Handbook and Employment Contract should support your process from day one.
- If voluntary redundancies don’t achieve the reductions required, plan for a fair compulsory process and get early, tailored Redundancy Advice.
If you’d like help designing a voluntary redundancy scheme or sense‑checking your process, you can reach us at 08081347754 or team@sprintlaw.co.uk for a free, no‑obligations chat.


