Alex is Sprintlaw’s co-founder and principal lawyer. Alex previously worked at a top-tier firm as a lawyer specialising in technology and media contracts, and founded a digital agency which he sold in 2015.
- What Does Losing An Employment Tribunal Actually Mean?
- Will I Have To Pay The Other Side’s Legal Costs?
How To Reduce The Damage And Prevent A Repeat
- 1) Strengthen Your Core Employment Documents
- 2) Follow A Fair Procedure - Every Time
- 3) Get Dismissals Right
- 4) Train Your Managers
- 5) Keep Clean Records
- 6) Consider Settlement Where Appropriate
- 7) Review Insurance And Budget For Risk
- 8) Learn From The Judgment
- 9) Align Policies With Everyday Practice
- 10) Act Early Next Time
- Key Takeaways
Employment tribunals are stressful for any small business. You’ve invested time, money and energy into your team - and a claim can feel personal. If you’ve just received a decision against your business (or you’re worried about that outcome), don’t panic.
In most cases, a loss doesn’t mean your business is over. It means you’ll need to comply with orders, manage the financial and operational fallout, and tighten your processes so it doesn’t happen again.
In this guide, we’ll explain what losing an employment tribunal really means for an employer, what you might be ordered to do, how costs and payment work, when an appeal is realistic, and how to protect your business from day one going forward.
What Does Losing An Employment Tribunal Actually Mean?
A tribunal decision is a judgment that the employee (or worker) has proven one or more claims. Common claims include unfair dismissal (under the Employment Rights Act 1996), discrimination or harassment (under the Equality Act 2010), unlawful deductions from wages, whistleblowing detriment, breach of contract, Working Time Regulations breaches, or failure to pay the National Minimum Wage.
If the tribunal finds against your business, it can make “remedies” orders. These are practical steps and/or payments you must make. Losing doesn’t usually mean a civil or criminal conviction - it’s a civil judgment requiring compliance within the timeframe the tribunal sets.
Key points to understand about a loss:
- You’ll receive written “reasons” explaining why the tribunal decided against you.
- Remedies can include compensation, reinstatement/re-engagement, and/or declarations that certain rights were breached.
- There may be financial uplifts (or reductions) depending on whether the statutory process and the Acas Code of Practice were followed.
- Interest can accrue on awards if not paid on time.
It’s normal to feel disappointed. But the decision also gives you a roadmap of what went wrong - and how to fix it for the future.
What Remedies Can A Tribunal Order Against An Employer?
Remedies depend on the type of claim. The tribunal’s goal is to put the claimant in the position they would’ve been in had the breach not occurred (as far as money can do so), not to punish the employer.
Unfair Dismissal
For ordinary unfair dismissal, the tribunal can order:
- Reinstatement or re-engagement (rare in practice). If ordered, you’ll need to take the person back on the same or similar terms.
- Basic award (similar to a statutory redundancy payment). This is calculated using age, length of service and weekly pay (subject to caps).
- Compensatory award for financial loss (lost earnings and benefits) subject to a statutory cap (the lower of the annual cap or 52 weeks’ pay, except for certain automatic unfair dismissal cases where caps don’t apply).
If you fail to follow the Acas Code of Practice on disciplinary and grievance procedures (for example, not giving notice of allegations, not offering a fair hearing or appeal), the tribunal can increase compensation by up to 25%. Similarly, if the employee unreasonably failed to follow the Code, compensation can be reduced by up to 25%.
Discrimination, Harassment, Victimisation
Under the Equality Act 2010, compensation is uncapped and can include:
- Financial loss (lost earnings, benefits, pension loss).
- Injury to feelings, assessed using “Vento bands” that set guideline ranges for awards based on the seriousness of the discrimination.
- Aggravated damages in some cases, and interest.
- Recommendations for the employer to take steps to reduce the adverse effect of discrimination (e.g. training, policy changes).
Unlawful Deductions, Working Time, Minimum Wage
For wage-related and working time claims, orders typically include repayment of sums owed (holiday pay, unpaid wages, overtime, etc.) plus interest. The tribunal can also make declarations that you breached the law, which can have reputational impacts and prompt compliance action.
Breach of Contract
Where the tribunal has jurisdiction (usually claims not exceeding £25,000), it can order damages for breach of contract, for example unpaid notice pay or bonus sums due.
Acas Code Uplift/Reduction
As noted, the tribunal can adjust compensation by up to 25% for unreasonable failure to follow the Acas Code. This is one of the most common - and avoidable - additions to awards. Having a clear disciplinary and grievance process and following it carefully can significantly reduce your risk.
Interest And Tax
Interest may be payable on some tribunal awards from a specified date, particularly if you pay late. In addition, income tax and National Insurance may need to be deducted from certain elements of an award (e.g. notice pay). Your payroll team or accountant should apply appropriate tax treatment at payment stage.
Will I Have To Pay The Other Side’s Legal Costs?
Unlike the civil courts, the default position in employment tribunals is that each party bears its own legal costs. However, the tribunal can award costs if a party (or their representative) has acted vexatiously, abusively, disruptively or otherwise unreasonably in bringing or conducting the proceedings, or if a claim had no reasonable prospects.
Costs awards remain relatively uncommon, but they do happen - particularly where deadlines are ignored, disclosure is mishandled, or a party persists with a hopeless position. If the tribunal considers your conduct unreasonable, a costs order against you is possible, so it’s vital to take the process seriously, comply with directions and be pragmatic about settlement where appropriate.
How And When Do You Pay A Tribunal Award?
Tribunal decisions usually specify a payment deadline. If not, the general expectation is prompt payment - typically within 14 or 28 days of the judgment becoming final. Practical steps:
- Read the order carefully and diarise the deadline for each element (compensation, arrears, interest).
- Confirm bank details with the claimant or their representative in writing to avoid fraud risks.
- Apply correct tax/NICs on taxable elements (e.g. notice pay). Provide payslips or a breakdown.
- Record compliance and keep proof of payment.
If you can’t pay in one go, you can ask the claimant to agree a payment plan. They don’t have to accept, but many will consider a sensible proposal.
What If You Don’t Pay?
Non-payment can lead to enforcement. The claimant can use the Employment Tribunal penalty enforcement scheme introduced under the Small Business, Enterprise and Employment Act 2015, resulting in a warning and potential penalty of up to 50% of the outstanding award (capped) payable to the government, on top of the original award. They can also transfer the award to the county court for enforcement action (for example, through bailiffs or charging orders).
Persistent non-payment may lead to public naming and reputational damage. Put simply: paying on time is almost always cheaper than enforcement.
Can You Appeal Or Ask For A Reconsideration?
Appeals from the employment tribunal go to the Employment Appeal Tribunal (EAT). You can’t appeal just because you disagree with the outcome - you need a point of law, such as the tribunal misdirecting itself on the legal test, failing to consider relevant evidence, or reaching a perverse decision no reasonable tribunal could have made.
Deadlines And Options
- Reconsideration application: You can ask the tribunal to reconsider its judgment if there’s an obvious error, new evidence that couldn’t reasonably have been obtained, or other compelling reason. This must be done promptly (usually within 14 days).
- EAT appeal: You normally have 42 days from the date the written reasons were sent to lodge an appeal. The EAT has strict rules and forms; procedural mistakes can derail an appeal.
Appeals are technical and success rates are modest. It’s worth getting tailored advice fast if you think there’s a legal error. Remember, an appeal doesn’t automatically “stay” enforcement - you may still need to pay unless a stay is granted.
How To Reduce The Damage And Prevent A Repeat
A tribunal loss is a learning moment. The tribunal’s reasons will often highlight gaps in your processes - documentation, investigation quality, or how you handled performance, sickness or grievance procedures. The right fixes now will save you future claims.
1) Strengthen Your Core Employment Documents
Start with the essentials. Every employee should have a clear, up-to-date Employment Contract setting out duties, confidentiality, policies, notice, disciplinary rules and post-termination restrictions where appropriate. Your policies should be collated in a practical, accessible Staff Handbook Package covering conduct, equality, grievances, disciplinary procedures, sickness, data protection and social media.
Well-drafted documents aren’t just “nice to have” - they’re the roadmap you’ll rely on if something goes wrong. Tribunals often criticise employers for unclear or missing paperwork.
2) Follow A Fair Procedure - Every Time
Procedural unfairness is one of the most common reasons employers lose. Make sure you’re following the Acas Code of Practice and your own policies. This means proper notice of allegations, a fair investigation, a hearing with the opportunity to respond, and a right of appeal.
- For misconduct cases, ensure a robust fact-finding process. Our step-by-step guide to workplace investigations explains how to gather evidence and respect employee rights.
- For performance cases, use a structured process with objectives, support and timescales. A well-run Performance Improvement Plan can demonstrate reasonableness and reduce risk.
- Document warnings and set clear expectations. Understanding when a final written warning is appropriate can be crucial.
3) Get Dismissals Right
Dismissals need both a fair reason and a fair procedure to be lawful. Whether you’re dealing with redundancy, capability, conduct or “some other substantial reason”, map your actions to the legal tests and the Acas Code before you act. Our practical guide to ending an employment contract fairly sets out the key steps to get right.
For genuine restructures, consider consultation, selection criteria, suitable alternative roles and statutory payments. Where your plans involve reorganisation or role closures, speaking to an advisor early can prevent missteps that lead to claims.
4) Train Your Managers
Line managers carry out day-to-day processes and often make the decisions that get scrutinised at tribunal. Short, targeted training on equality, handling grievances, investigations and note-taking can dramatically change outcomes. It also shows the tribunal you’re a responsible employer taking compliance seriously.
5) Keep Clean Records
Good records can win cases; poor records can lose them. Keep contemporaneous notes of meetings, investigation steps, warnings, and adjustments made for health or disability. Build simple checklists into your processes to ensure consistency.
Make sure your retention practices align with UK GDPR and the Data Protection Act 2018. Our compliance guide on how long to keep ex-employee records sets out typical retention periods and practical tips.
6) Consider Settlement Where Appropriate
Sometimes, settling early is a smart commercial choice - particularly if the costs and management time of defending a claim outweigh the settlement value. Early conciliation via Acas is mandatory before most claims and is a chance to resolve matters on a “no admission” basis using a COT3 agreement. Later in the process, a properly drafted settlement agreement can also bring closure.
7) Review Insurance And Budget For Risk
Employers’ liability insurance typically covers personal injury at work - it doesn’t usually cover tribunal compensation. Some business legal expense policies do. Check your policy terms so you know what support you can access if a claim lands.
8) Learn From The Judgment
Go through the tribunal’s reasons line by line. Identify where process fell short, what evidence was missing, and what could have been done differently. Then update your policy, templates, and training accordingly. Building that feedback loop into your operations will reduce future risk.
9) Align Policies With Everyday Practice
Policies only help if you actually follow them. Audit how grievances are raised and handled, how investigations are opened, who signs off dismissals, and what happens when someone goes off sick mid-process. Making your processes simple and consistent beats having a 100-page policy that no one reads. If you need tailored updates, a consolidated Workplace Policy suite can bring everything into line in one go.
10) Act Early Next Time
Many claims become costly because issues were left to drift. Intervene early with clear expectations, support and documentation. If you’re considering dismissal or redundancy, get advice before you start the formal process - a quick sense-check can save months of litigation later.
Practical FAQs For Employers
What Should I Do In The First 48 Hours After A Loss?
- Read the judgment and remedies order carefully; note payment deadlines.
- Notify your directors/insurers if your policy requires it.
- Calculate amounts due (including tax/NICs) and plan payment logistics.
- Decide whether an appeal or reconsideration is realistically available - and diarise those deadlines.
- Prioritise any non-financial steps (e.g. policy changes or recommendations) to show immediate good faith.
Can We Keep The Decision Confidential?
Tribunal decisions are public and often published online. Where appropriate, you can limit internal communication to “need to know” and handle external communications professionally. Demonstrable steps to improve will help manage reputational risk.
Do We Have To Reinstate Someone If Ordered?
If reinstatement or re-engagement is ordered, you must comply. If you don’t and you can’t justify why it’s not practicable, the tribunal can increase the compensation (for example, by awarding an “additional award” in unfair dismissal cases). These orders are uncommon, but they do occur - plan operationally how you’d implement them if required.
What If The Employee Misbehaved Too?
Tribunals can reduce compensation for contributory fault (e.g. serious misconduct) and for failure to mitigate loss (e.g. not seeking new work). If those arguments didn’t land at hearing, you’ll see that explained in the reasons. Build those learning points into how you conduct investigations next time.
We’re Planning Restructures - Are We At Higher Risk?
Redundancy and reorganisation processes carry specific risks (consultation failures, unfair selection, lack of suitable alternatives). If that’s on your roadmap, put robust planning in place and document your rationale and process. When in doubt, get early advice so you can evidence fairness from the start.
Key Takeaways
- Losing an employment tribunal means you must comply with the remedies order - typically compensation and sometimes recommendations or, rarely, reinstatement.
- Costs orders are not automatic, but they can be made for unreasonable conduct. Comply with directions and be pragmatic throughout the process.
- Pay awards on time, apply correct tax/NICs, and keep proof. Non-payment risks enforcement, penalties and reputational damage.
- Appeals are only available on points of law, with strict deadlines. Consider a reconsideration or EAT appeal quickly if there’s a clear legal error.
- Prevent future claims by tightening your documents and processes - use a clear Employment Contract, a practical Staff Handbook Package, fair investigations and structured performance management.
- Train managers, document decisions, and align policy with practice. Good records and consistent procedures are your best defence.
- If dismissal is on the table, follow the Acas Code, consult properly and use checklists like our guide to ending an employment contract fairly to reduce risk.
If you’d like tailored help responding to a tribunal decision, reviewing your processes or putting stronger documentation in place, you can reach us at 08081347754 or team@sprintlaw.co.uk for a free, no-obligations chat.


