Alex is Sprintlaw’s co-founder and principal lawyer. Alex previously worked at a top-tier firm as a lawyer specialising in technology and media contracts, and founded a digital agency which he sold in 2015.
- When Does The Statutory Right To Be Accompanied Apply?
- Who Can Accompany An Employee To A Disciplinary Meeting?
- What Can The Companion Do (And Not Do) In The Meeting?
- What Is A “Reasonable” Request For Accompaniment?
- What About Reasonable Adjustments, Vulnerable Workers And Special Cases?
- Common Pitfalls (And How To Avoid Them)
- Misconduct Vs Performance: Does Accompaniment Work Differently?
- Remote, Hybrid And Multi-Site Teams: Practical Tips
- What If The Companion Is Disruptive Or Confidentiality Is At Risk?
- What Are The Risks If You Refuse A Companion Unreasonably?
- Build A Robust Disciplinary Framework (So You’re Protected From Day One)
- Key Takeaways
Running a fair, compliant disciplinary process is critical for small businesses. Get it right, and you protect your culture and reduce legal risk. Get it wrong, and you can undermine trust, derail performance management and expose your business to tribunal claims.
One common area of confusion is accompaniment: who exactly can an employee bring to a disciplinary meeting, and what can that person do in the room? In the UK, employees have a statutory right to be accompanied in certain circumstances - but the details matter. In this guide, we’ll walk through what the law says, what counts as “reasonable” in practice, and how you can manage the process smoothly from start to finish.
When Does The Statutory Right To Be Accompanied Apply?
The statutory right to be accompanied arises under section 10 of the Employment Relations Act 1999 when a worker is asked to attend a disciplinary or grievance hearing that could result in a formal sanction. In a disciplinary context, this will typically include meetings that may lead to a formal warning, demotion or dismissal.
It generally does not extend to investigatory interviews. However, if your investigation meeting could realistically move straight into decision-making about a sanction, you should consider allowing accompaniment to avoid arguments about fairness.
The ACAS Code of Practice on Disciplinary and Grievance Procedures underpins how tribunals assess fairness. If you unreasonably deny accompaniment where the right applies, a tribunal can increase any compensation award by up to 25% for failure to follow the ACAS Code. In addition, a worker can bring a standalone claim and may be awarded up to two weeks’ pay if you unreasonably refuse their request to be accompanied.
As a practical rule of thumb: if the meeting could conclude with a new or higher-level warning, a final written warning, or dismissal, the statutory right is in play. For context on how disciplinary steps escalate, many employers map this out in a clear final written warning framework within their disciplinary policy.
Who Can Accompany An Employee To A Disciplinary Meeting?
Under UK law, an employee can be accompanied by one of the following:
- A trade union official (employed by a union)
- A trade union representative who has been certified by the union as competent to accompany workers
- A fellow worker (a colleague employed by the same employer)
That’s the statutory list. A family member, friend, legal representative, or external consultant is not a statutory companion. However, you can choose to allow someone else if your policy or contract provides for it, or where reasonable adjustments are required (more on that below). Some businesses add flexibility in their Employment Contract or disciplinary policy to allow a support person (e.g. for vulnerable workers) at the company’s discretion.
Key points to keep in mind:
- The companion must be reasonable - if the chosen colleague is a witness in the case or their presence would cause significant disruption, you can ask the employee to choose someone else.
- Lawyers do not have an automatic right to attend disciplinary meetings unless your policy allows it or the stakes are so high that fairness requires it (rare and fact-dependent).
- If a worker is a trade union member, they do not need to pick a representative from the same union. Nor does the companion need to work in the same location.
What Can The Companion Do (And Not Do) In The Meeting?
The law is clear about the companion’s role. The companion can:
- Address the hearing to put the employee’s case
- Sum up the case
- Respond on the employee’s behalf to any views expressed at the meeting
- Confer with the employee during the meeting (including requesting short adjournments as needed)
However, the companion cannot answer questions on the employee’s behalf if the employee is capable of doing so, and they cannot disrupt or prevent you from explaining your case or asking questions. It’s reasonable to explain these boundaries at the start of the meeting so everyone is clear.
Setting expectations upfront helps the meeting run smoothly. If your disciplinary process is outlined in a clear Staff Handbook, you can point to those rules when you open the meeting and avoid arguments about scope.
What Is A “Reasonable” Request For Accompaniment?
Employees must make a reasonable request to be accompanied. In practice, this is a low bar. Reasonableness typically covers:
- Making the request in good time before the meeting
- Identifying a companion who fits the statutory category
- Requesting a postponement because the companion is unavailable on the scheduled date
Postponement is where many employers trip up. If the chosen companion cannot make the meeting time, the employee can propose an alternative time within five working days of the original date. If that new time is reasonable (e.g. during normal working hours and not unduly delaying the process), you should agree.
You also need to weigh up business needs. If, for example, you have multiple witnesses to coordinate or a key issue like alleged Gross Misconduct is involved, you can explain the need to keep to a timetable - but you still must act reasonably and be open to a short postponement to accommodate the companion.
What About Reasonable Adjustments, Vulnerable Workers And Special Cases?
The Equality Act 2010 requires you to make reasonable adjustments for disabled workers. If a worker needs a support worker, interpreter or advocate to participate fully in the process, consider allowing this in addition to - or instead of - the statutory companion. The goal is a fair, accessible process.
Other scenarios where flexibility is sensible include:
- Mental health conditions where a familiar support person helps the employee engage with the process
- Young or inexperienced workers who may struggle without support
- Where English is not the employee’s first language and an interpreter is needed
Flexibility doesn’t mean losing control of the meeting. You can explain that any non-statutory support person is there to assist communication, not to answer questions for the employee or disrupt the process.
If you are ever unsure how to balance adjustments and process integrity, document your reasoning and be guided by fairness. Clear, consistent rules inside your Workplace Policy framework help you handle these requests consistently.
How Should Employers Manage The Request And The Meeting?
A structured approach keeps things fair and efficient.
1) Invite The Employee In Writing
Send an invitation letter or email setting out the allegations, the potential outcomes (e.g. written warning, final written warning, or dismissal), the date and time, and their right to be accompanied under section 10 Employment Relations Act 1999. Provide copies of any evidence you intend to rely on and explain the meeting format.
2) Confirm The Companion
Ask the employee to confirm their chosen companion and whether any reasonable adjustments are needed. If the companion choice presents a genuine conflict (e.g. a witness to the incident), explain this and invite the employee to choose another companion.
3) Be Reasonable About Scheduling
If the companion cannot attend, offer reasonable alternative times within five working days. Record any postponements and the reasons. Consistency and documentation are key - both for fairness and to protect your position if things later escalate.
4) Open The Meeting With Ground Rules
At the start, confirm who is present, the role of the companion, the purpose of the meeting, and the potential outcomes. Remind everyone to be respectful and that interruptions will be managed by the chair. If you anticipate a sanction could be imposed, note that explicitly.
5) Keep A Clear Record
Take accurate notes or have a dedicated note-taker. If anyone requests to record the meeting, think carefully about privacy, confidentiality and your policy position. Recording meetings has legal and practical implications, so ensure your stance aligns with your disciplinary policy and your approach to recording conversations.
6) Adjourn To Consider The Outcome
Don’t decide in the room. Adjourn to consider evidence, the employee’s response and any mitigation. Then reconvene to deliver the outcome or confirm you will issue it in writing. Communicate the right of appeal and relevant deadlines.
Common Pitfalls (And How To Avoid Them)
Small process errors can become big problems if the matter escalates. Here are frequent pitfalls we see - and how to steer clear:
- Denying accompaniment at a sanction-bearing meeting. If a formal warning is on the table, the right to be accompanied is likely triggered.
- Refusing a short, reasonable postponement when a companion is unavailable. Offer dates within the five-working-day window and document your efforts to accommodate.
- Letting the companion take over the meeting. Set boundaries at the start and politely redirect if they answer on the employee’s behalf.
- Not disclosing evidence ahead of time. Employees should have a fair chance to respond.
- Skipping a proper investigation. A sound decision relies on a fair fact-finding process - a structured Workplace Investigations approach is essential.
- Jumping straight to dismissal for performance issues without prior steps. Performance concerns are usually better managed with a clear Performance Improvement Plan before discipline.
If alleged misconduct is serious enough to consider dismissal, ensure the allegations truly meet the threshold for Gross Misconduct and follow a staged, fair process.
Misconduct Vs Performance: Does Accompaniment Work Differently?
The right to be accompanied applies to any disciplinary hearing that could result in a formal sanction, whether that’s for conduct or capability. The difference is usually in the path you take to get there:
- Performance cases commonly involve informal coaching, targets and a PIP before any formal sanction is contemplated.
- Misconduct (especially serious allegations) may move more quickly from investigation to disciplinary hearing, sometimes with Employee Suspension on full pay while you investigate.
In both streams, once a meeting could realistically lead to a warning or dismissal, the employee should be offered the right to be accompanied.
Remote, Hybrid And Multi-Site Teams: Practical Tips
Modern workplaces aren’t always in one room. If your team is remote or split across sites, be flexible:
- Offer video hearings where appropriate, with secure document sharing and breaks for the employee to confer privately with their companion.
- Allow a companion from another site if the chosen colleague fits the statutory category.
- Manage time zones and diaries carefully to meet the five-working-day postponement rule where needed.
Clarity beats ad hoc decisions. Set out your approach to remote hearings, confidentiality and security in your disciplinary policy so expectations are clear before issues arise.
What If The Companion Is Disruptive Or Confidentiality Is At Risk?
You’re entitled to run an orderly process. If a companion is persistently disruptive, you can pause, remind them of their role, and, if necessary, adjourn and ask the employee to choose an alternative companion. Keep notes of what happened and why you took that step. For highly sensitive matters, remind companions of confidentiality obligations - you can ask them to acknowledge this at the start of the meeting.
If the employee requests a different companion mid-process or tries to bring multiple companions, you can refuse if it’s unreasonable or outside policy. Always document your decision and the reasons.
What Are The Risks If You Refuse A Companion Unreasonably?
Two main risks arise:
- A standalone claim for failure to allow accompaniment, with compensation of up to two weeks’ pay.
- An uplift of up to 25% in any tribunal award if you’ve failed to follow the ACAS Code in a related unfair dismissal or detriment claim.
Procedural missteps are a common reason why employers lose employment tribunals. Keeping your process consistent, reasonable and well-documented is the best defence.
Build A Robust Disciplinary Framework (So You’re Protected From Day One)
The right to be accompanied is just one piece of a fair disciplinary process. To make life easier when issues crop up, have your legal foundations in place:
- Clear disciplinary and grievance policies in a Staff Handbook, aligned with the ACAS Code.
- Well-drafted Employment Contract terms that signpost your procedures and expectations (e.g. conduct, performance standards, confidentiality).
- Training for managers on investigations, hearings and reasonable adjustments - so decisions are consistent and defensible.
- Process maps for misconduct and capability cases, including when to consider a Performance Improvement Plan and how warnings escalate.
- Guidance on when suspension is appropriate and how to manage it lawfully, drawing on best practice for Employee Suspension.
Setting this up early means you’ll act faster and more confidently when problems arise - and you’ll reduce the risk of claims.
FAQs For Employers
Can We Refuse A Particular Companion?
Yes, if the request is unreasonable - for example, the proposed colleague is directly involved in the case as a witness, or their attendance would cause significant disruption or a confidentiality risk that cannot be managed. Offer alternative options and document your reasons.
Do We Have To Allow A Lawyer?
No, not under the statutory right. You may permit legal representation if your policy allows it or, in very rare cases, if fairness and the gravity of the consequences demand it. Take advice before refusing in high-stakes scenarios.
What If The Employee Doesn’t Request A Companion?
You don’t have to offer one proactively, but best practice is to remind the employee of their right in the invitation letter. If they change their mind later and it’s reasonable to accommodate, do so.
Is There A Right To Postpone?
Yes. If the companion is unavailable at the proposed time, the employee can propose an alternative time within five working days. If reasonable, you should accept the new time.
Do These Rules Apply To Workers As Well As Employees?
Yes - the statutory right applies to “workers,” which is broader than “employees.” Where status is unclear, it’s usually sensible to allow accompaniment to avoid unnecessary disputes.
Key Takeaways
- The statutory right to be accompanied applies to disciplinary hearings that could result in a formal sanction (warning, demotion, dismissal). Investigatory meetings are usually excluded.
- Valid companions are a trade union official or certified representative, or a fellow worker. You can allow others at your discretion or as a reasonable adjustment.
- The companion can address the meeting, confer with the employee and respond to views, but they can’t answer questions on the employee’s behalf or disrupt the process.
- Be reasonable about scheduling - if the companion is unavailable, accept a suitable alternative time within five working days.
- Document your decisions, follow the ACAS Code, and keep your process fair. Unreasonably refusing accompaniment risks a standalone award and up to a 25% uplift in tribunal compensation.
- Protect your business with clear procedures in your Staff Handbook, strong Employment Contract terms, and consistent investigation and hearing practices.
If you’d like help drafting or updating your disciplinary procedures, letters and templates - or guidance on a live issue - our team can step in quickly.
For tailored advice, you can reach us at 08081347754 or team@sprintlaw.co.uk for a free, no-obligations chat.

